In an unexpected move, Apple recently decided to support free repairs for certain iPhone 14 Plus. This decision follows the recognition of an annoying bug affecting a limited number of these devices. The apple brand, although renowned for the reliability of its products, shows that it knows how to listen to its customers and react accordingly.
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An unexpected problem for the iPhone 14 Plus
Launched in 2022, the iPhone 14 Plus has quickly become a favorite thanks to its large 6.7-inch OLED display and solid performance. However, a major bug has been identified in some models manufactured between April 10, 2023 and April 28, 2024.
This malfunction prevents the preview from being displayed when using certain photo sensors. A considerable annoyance for users looking to capture precious moments with precision. Faced with this problem, many owners have made their voices heard, requesting a solution from Apple.
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Apple's response to pressure
Under increasing pressure from users, Apple acknowledged the existence of this bug. Although not all iPhone 14 Plus are affected, Apple has a simple process in place to check if your device is affected.
Users must go to support.apple.com and enter their phone's serial number. If your iPhone is found to be defective, Apple will cover the repair costs.
Available repair options
For those whose device is affected, there are several repair options available to you. You can make an appointment at an Apple Store, contact an authorized service center, or opt for mailing to the Apple repair center.
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Apple also announced that a refund will be given to those who have already paid for this repair. An appreciated gesture that demonstrates the brand's commitment to its customers.
| 📱 Bug photo | A bug affects the photo preview on some iPhone 14 Plus |
| 🔧 Free repair | Apple offers free repair for affected devices |
| 💵 Refund | Reimbursement of costs for those who have already repaired their phone |
A precedent at Apple
Although this type of problem is rare at Apple, it is not a first. In 2021, the iPhone 12 also encountered a problem with its speakers.
Apple is generally recognized for the reliability of its products and the extended software support it provides. However, this situation serves as a reminder that even the best brands are not immune to defects.
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